.page-faq {
  --faq-cut: 18px;
  --faq-line: rgba(14, 47, 90, .12);
  --faq-line-strong: rgba(14, 47, 90, .22);
  --faq-flame-wash: rgba(255, 90, 31, .045);
  --faq-sand-wash: rgba(228, 180, 92, .16);
  display: block;
  background: var(--paper-050);
}

.page-faq h1,
.page-faq h2,
.page-faq h3,
.page-faq p,
.page-faq ol,
.page-faq ul,
.page-faq li,
.page-faq figure {
  margin: 0;
  padding: 0;
  list-style: none;
}

.page-faq #self-check,
.page-faq #feedback,
.page-faq #step-3 {
  scroll-margin-top: 96px;
}

/* ============================================
   首屏 · 非对称深色开屏，左上强标题 + 右侧灯光晕
   ============================================ */
.page-faq .faq-hero {
  position: relative;
  overflow: hidden;
  padding: clamp(36px, 6.5vw, 90px) 0 clamp(44px, 6vw, 84px);
  background:
    linear-gradient(148deg, var(--ink-900) 0%, var(--ink-950) 68%),
    var(--ink-900);
  color: var(--snow-300);
}

.page-faq .faq-hero::before {
  content: "";
  position: absolute;
  top: -22%;
  right: -14%;
  width: min(620px, 76vw);
  height: min(620px, 76vw);
  border-radius: 50%;
  background: radial-gradient(circle at 38% 38%, rgba(255, 90, 31, .28), rgba(255, 90, 31, 0) 62%);
  pointer-events: none;
}

.page-faq .faq-hero::after {
  content: "";
  position: absolute;
  left: 0;
  bottom: 0;
  width: 100%;
  height: 1px;
  background: linear-gradient(90deg, transparent, rgba(199, 210, 240, .22) 18%, rgba(199, 210, 240, .22) 72%, transparent);
}

.page-faq .faq-hero__inner {
  position: relative;
  z-index: 1;
}

.page-faq .breadcrumbs__list {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  align-items: center;
  font-size: 13px;
  letter-spacing: .04em;
}

.page-faq .breadcrumbs__item {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  color: var(--snow-300);
}

.page-faq .breadcrumbs__item + .breadcrumbs__item::before {
  content: "/";
  color: rgba(199, 210, 240, .38);
}

.page-faq .breadcrumbs__link {
  color: var(--snow-300);
  text-decoration: none;
  border-bottom: 1px solid transparent;
  transition: color var(--ease), border-color var(--ease);
}

.page-faq .breadcrumbs__link:hover,
.page-faq .breadcrumbs__link:focus-visible {
  color: #fff;
  border-bottom-color: var(--flame-500);
}

.page-faq .breadcrumbs__current {
  color: var(--sand-400);
}

.page-faq .faq-hero__kicker {
  margin-top: clamp(26px, 4vw, 46px);
  color: var(--sand-400);
  letter-spacing: .16em;
  text-transform: uppercase;
}

.page-faq .faq-hero__title {
  margin-top: 18px;
  max-width: 17ch;
  color: #fff;
  font-weight: 300;
  letter-spacing: .015em;
}

.page-faq .faq-hero__lead {
  margin-top: 24px;
  max-width: 56ch;
  color: var(--snow-300);
  font-size: 16px;
}

.page-faq .faq-hero__actions {
  margin-top: 34px;
  display: flex;
  flex-wrap: wrap;
  gap: 12px;
}

/* ============================================
   信息带 · 图 + 说明窄栏，斜切收口
   ============================================ */
.page-faq .faq-band {
  position: relative;
  padding: clamp(28px, 4.5vw, 56px) 0 clamp(32px, 5vw, 64px);
  background: var(--ink-950);
  color: var(--snow-300);
}

.page-faq .faq-band__inner {
  display: grid;
  grid-template-columns: 1fr;
  gap: 22px;
  align-items: end;
}

@media (min-width: 860px) {
  .page-faq .faq-band__inner {
    grid-template-columns: minmax(0, 1.75fr) minmax(212px, 1fr);
    gap: clamp(28px, 4vw, 52px);
  }
}

.page-faq .faq-band__figure {
  position: relative;
  overflow: hidden;
  clip-path: polygon(0 0, 100% 0, 100% calc(100% - var(--faq-cut)), calc(100% - var(--faq-cut)) 100%, 0 100%);
  background: var(--ink-700);
}

.page-faq .faq-band__figure img {
  display: block;
  width: 100%;
  height: auto;
  object-fit: cover;
}

.page-faq .faq-band__aside {
  display: grid;
  gap: 10px;
  align-content: end;
  padding-left: clamp(0px, 2vw, 16px);
  border-left: 1px solid rgba(199, 210, 240, .16);
}

@media (max-width: 859px) {
  .page-faq .faq-band__aside {
    padding-left: 0;
    border-left: none;
    padding-top: 16px;
    border-top: 1px dashed rgba(199, 210, 240, .18);
  }
}

.page-faq .faq-band__num {
  color: var(--sand-400);
  font-size: clamp(38px, 5vw, 58px);
  line-height: 1;
}

.page-faq .faq-band__note {
  color: var(--snow-300);
  font-size: 15px;
  max-width: 30ch;
}

/* ============================================
   分步自查 · 页面主轴
   ============================================ */
.page-faq .faq-steps {
  padding: clamp(48px, 7vw, 104px) 0 clamp(40px, 5vw, 76px);
  background: var(--paper-050);
  color: var(--ink-900);
}

.page-faq .faq-steps__head .section__meta,
.page-faq .faq-status__head .section__meta,
.page-faq .faq-more__head .section__meta,
.page-faq .faq-prepare__head .section__meta {
  color: var(--flame-500);
  letter-spacing: .14em;
  text-transform: uppercase;
  font-size: 13px;
  font-weight: 600;
}

.page-faq .faq-steps__head .section__title,
.page-faq .faq-status__head .section__title,
.page-faq .faq-more__head .section__title,
.page-faq .faq-prepare__head .section__title {
  color: var(--ink-900);
  margin-top: 12px;
}

.page-faq .faq-steps__head .section__note,
.page-faq .faq-status__head .section__note,
.page-faq .faq-prepare__head .section__note {
  color: var(--ink-700);
  margin-top: 12px;
  max-width: 60ch;
}

.page-faq .faq-accordion {
  margin-top: clamp(28px, 4vw, 48px);
  display: grid;
  gap: 12px;
}

.page-faq .faq-accordion .accordion__item {
  position: relative;
  background: #fff;
  border: 1px solid var(--faq-line);
  transition: border-color var(--ease), background-color var(--ease);
}

.page-faq .faq-accordion .accordion__item:not(:last-child)::after {
  content: "";
  position: absolute;
  left: 30px;
  bottom: -12px;
  height: 12px;
  width: 0;
  border-left: 1px dashed var(--faq-line-strong);
  pointer-events: none;
}

.page-faq .faq-accordion .accordion__trigger {
  display: grid;
  grid-template-columns: auto 1fr;
  gap: clamp(16px, 2.4vw, 26px);
  align-items: baseline;
  width: 100%;
  padding: clamp(20px, 2.6vw, 28px) clamp(18px, 2.6vw, 30px);
  background: transparent;
  border: none;
  text-align: left;
  cursor: pointer;
  color: var(--ink-900);
  font-family: var(--font-body);
}

.page-faq .faq-accordion .accordion__trigger:focus-visible {
  outline: 2px solid var(--flame-500);
  outline-offset: -2px;
}

.page-faq .faq-accordion .accordion__index {
  font-family: var(--font-mono);
  font-size: clamp(22px, 2.6vw, 34px);
  font-weight: 500;
  line-height: 1;
  color: var(--ink-900);
  transition: color var(--ease);
}

.page-faq .faq-accordion .accordion__item[data-open="true"] .accordion__index,
.page-faq .faq-accordion .accordion__panel[data-open="true"] .accordion__index {
  color: var(--flame-500);
}

.page-faq .faq-accordion__label {
  display: block;
  font-family: var(--font-display);
  font-size: clamp(18px, 2vw, 24px);
  font-weight: 600;
  letter-spacing: .01em;
  color: var(--ink-900);
  line-height: 1.35;
}

.page-faq .faq-accordion .accordion__panel[data-open="true"],
.page-faq .faq-accordion .accordion__item[data-open="true"] > .accordion__panel {
  border-left: 3px solid var(--flame-500);
  background: var(--faq-flame-wash);
  padding-left: clamp(15px, 2.2vw, 26px);
}

.page-faq .faq-accordion .accordion__body {
  padding: clamp(4px, 1vw, 8px) clamp(18px, 2.6vw, 30px) clamp(22px, 3vw, 32px) clamp(12px, 1.6vw, 18px);
  color: var(--ink-700);
  max-width: 74ch;
  font-size: 16px;
  line-height: 1.78;
}

.page-faq .faq-accordion .accordion__body > p + p {
  margin-top: 14px;
}

.page-faq .faq-accordion__eyebrow {
  color: var(--flame-500);
  letter-spacing: .12em;
  text-transform: uppercase;
  font-size: 12px;
  font-weight: 600;
  margin-bottom: 10px;
}

.page-faq .faq-accordion__action {
  margin-top: 22px;
  padding: 14px 16px;
  border-left: 2px solid var(--sand-400);
  background: var(--faq-sand-wash);
  color: var(--ink-900);
  font-size: 15px;
  line-height: 1.7;
}

.page-faq .faq-accordion__figure {
  margin-top: 22px;
  overflow: hidden;
  clip-path: polygon(0 0, 100% 0, 100% calc(100% - var(--faq-cut)), calc(100% - var(--faq-cut)) 100%, 0 100%);
  background: var(--ink-700);
}

.page-faq .faq-accordion__figure img {
  display: block;
  width: 100%;
  height: auto;
  aspect-ratio: 14 / 9;
  object-fit: cover;
}

/* 步骤细分 · 编号节点与虚线轨迹 */
.page-faq .faq-substeps {
  margin-top: 24px;
  display: grid;
  gap: 22px;
}

.page-faq .faq-substeps > li {
  position: relative;
  display: grid;
  grid-template-columns: 34px minmax(0, 1fr);
  gap: 16px;
  align-items: start;
}

.page-faq .faq-substeps > li::before {
  content: "";
  position: absolute;
  left: 16px;
  top: 40px;
  bottom: -22px;
  border-left: 1px dashed var(--faq-line-strong);
  pointer-events: none;
}

.page-faq .faq-substeps > li:last-child::before {
  display: none;
}

.page-faq .faq-substeps__num {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 34px;
  height: 34px;
  font-family: var(--font-mono);
  font-size: 13px;
  font-weight: 500;
  color: var(--ink-950);
  background: var(--sand-400);
  clip-path: polygon(0 0, 100% 0, 100% calc(100% - 8px), calc(100% - 8px) 100%, 0 100%);
}

.page-faq .faq-substeps__title {
  font-size: 16px;
  font-weight: 600;
  color: var(--ink-900);
  line-height: 1.55;
  margin-bottom: 5px;
}

.page-faq .faq-substeps p {
  font-size: 15px;
  line-height: 1.72;
  color: var(--ink-700);
}

/* 快速处理清单 */
.page-faq .faq-quicklist {
  display: grid;
  gap: 12px;
  margin-top: 16px;
}

.page-faq .faq-quicklist li {
  padding: 12px 14px;
  border-left: 2px solid var(--line-soft, var(--faq-line));
  background: rgba(199, 210, 240, .12);
  font-size: 15px;
  line-height: 1.7;
  color: var(--ink-700);
}

.page-faq .faq-quicklist li strong {
  display: inline-block;
  margin-right: 8px;
  color: var(--ink-900);
  font-weight: 600;
}

/* ============================================
   订阅状态与版本差异
   ============================================ */
.page-faq .faq-status {
  padding: clamp(44px, 6vw, 88px) 0;
  background:
    linear-gradient(180deg, rgba(199, 210, 240, .18) 0%, rgba(245, 248, 252, 0) 42%),
    var(--paper-050);
  color: var(--ink-900);
}

.page-faq .faq-status__list {
  margin-top: clamp(28px, 4vw, 48px);
  display: grid;
  grid-template-columns: 1fr;
  gap: 18px;
}

@media (min-width: 720px) {
  .page-faq .faq-status__list {
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 22px;
  }
}

@media (min-width: 1080px) {
  .page-faq .faq-status__list {
    grid-template-columns: repeat(4, minmax(0, 1fr));
    gap: 20px;
  }
}

.page-faq .faq-status__item {
  position: relative;
  padding: 26px 22px 24px;
  background: #fff;
  border: 1px solid var(--faq-line);
  clip-path: polygon(0 0, 100% 0, 100% calc(100% - var(--faq-cut)), calc(100% - var(--faq-cut)) 100%, 0 100%);
  display: grid;
  gap: 12px;
  align-content: start;
}

.page-faq .faq-status__item::before {
  content: "";
  position: absolute;
  left: 0;
  top: 0;
  width: 44px;
  height: 3px;
  background: var(--flame-500);
}

.page-faq .faq-status__title {
  color: var(--ink-900);
  font-size: 18px;
}

.page-faq .faq-status__desc {
  color: var(--ink-700);
  font-size: 15px;
  line-height: 1.72;
}

.page-faq .faq-tag--hold {
  background: rgba(242, 169, 59, .14);
  color: #A5670B;
  border: 1px solid rgba(242, 169, 59, .48);
}

.page-faq .faq-tag--closed {
  background: rgba(110, 128, 168, .13);
  color: #465579;
  border: 1px solid rgba(110, 128, 168, .34);
}

.page-faq .faq-status__aside {
  margin-top: clamp(32px, 4.5vw, 56px);
  padding: clamp(24px, 3vw, 36px);
  background: var(--ink-900);
  color: var(--snow-300);
  display: grid;
  gap: 14px;
  clip-path: polygon(0 0, 100% 0, 100% calc(100% - var(--faq-cut)), calc(100% - var(--faq-cut)) 100%, 0 100%);
}

.page-faq .faq-status__aside-title {
  color: #fff;
  font-size: 20px;
}

.page-faq .faq-status__aside .body-m {
  color: var(--snow-300);
  font-size: 15.5px;
  max-width: 72ch;
}

.page-faq .faq-status__aside .note-s {
  color: rgba(199, 210, 240, .72);
  max-width: 72ch;
}

/* ============================================
   其他常见问题
   ============================================ */
.page-faq .faq-more {
  padding: clamp(44px, 6vw, 88px) 0;
  background: var(--paper-050);
  color: var(--ink-900);
}

.page-faq .faq-more__list {
  margin-top: clamp(24px, 3.5vw, 42px);
  display: grid;
  gap: 0;
  border-top: 1px solid var(--faq-line);
}

.page-faq .faq-more__list .accordion__item {
  border-bottom: 1px solid var(--faq-line);
}

.page-faq .faq-more__list .accordion__trigger {
  display: grid;
  grid-template-columns: auto 1fr;
  gap: clamp(16px, 2.4vw, 26px);
  align-items: baseline;
  width: 100%;
  padding: clamp(18px, 2.2vw, 24px) 0;
  background: transparent;
  border: none;
  text-align: left;
  cursor: pointer;
  font-family: var(--font-body);
  color: var(--ink-900);
}

.page-faq .faq-more__list .accordion__trigger:focus-visible {
  outline: 2px solid var(--flame-500);
  outline-offset: 4px;
}

.page-faq .faq-more__list .accordion__index {
  font-family: var(--font-mono);
  font-size: clamp(20px, 2.2vw, 30px);
  font-weight: 500;
  line-height: 1;
  color: var(--ink-900);
  transition: color var(--ease);
}

.page-faq .faq-more__list .accordion__item[data-open="true"] .accordion__index,
.page-faq .faq-more__list .accordion__panel[data-open="true"] .accordion__index {
  color: var(--flame-500);
}

.page-faq .faq-more__list .accordion__panel[data-open="true"],
.page-faq .faq-more__list .accordion__item[data-open="true"] > .accordion__panel {
  border-left: 3px solid var(--flame-500);
  background: var(--faq-flame-wash);
  padding-left: 20px;
}

.page-faq .faq-more__list .accordion__body {
  padding: 4px 0 clamp(20px, 2.4vw, 28px);
  color: var(--ink-700);
  font-size: 15.5px;
  line-height: 1.76;
  max-width: 74ch;
}

/* ============================================
   反馈准备清单
   ============================================ */
.page-faq .faq-prepare {
  padding: clamp(44px, 6vw, 88px) 0;
  background: var(--paper-050);
  color: var(--ink-900);
}

.page-faq .faq-prepare__list {
  margin-top: clamp(28px, 4vw, 48px);
  display: grid;
  grid-template-columns: 1fr;
  gap: 18px;
}

@media (min-width: 780px) {
  .page-faq .faq-prepare__list {
    grid-template-columns: repeat(3, minmax(0, 1fr));
    gap: 22px;
  }
}

.page-faq .faq-prepare__item {
  position: relative;
  padding: 30px 24px 26px;
  background: #fff;
  border: 1px solid var(--faq-line);
  display: grid;
  gap: 12px;
  align-content: start;
}

.page-faq .faq-prepare__item::before {
  content: "";
  position: absolute;
  left: 24px;
  top: 0;
  width: 42px;
  height: 3px;
  background: var(--flame-500);
}

.page-faq .faq-prepare__num {
  font-family: var(--font-mono);
  font-size: 26px;
  font-weight: 500;
  line-height: 1;
  color: var(--sand-400);
}

.page-faq .faq-prepare__title {
  color: var(--ink-900);
  font-size: 18px;
}

.page-faq .faq-prepare__desc {
  color: var(--ink-700);
  font-size: 15px;
  line-height: 1.72;
}

.page-faq .faq-prepare__foot {
  margin-top: clamp(24px, 3.4vw, 40px);
  padding-top: 22px;
  border-top: 1px dashed var(--faq-line-strong);
  color: var(--ink-700);
  font-size: 15px;
  line-height: 1.75;
  max-width: 74ch;
}

/* ============================================
   人工协助收尾 · 竞技场灯光深色带
   ============================================ */
.page-faq .faq-help {
  position: relative;
  overflow: hidden;
  padding: clamp(52px, 7vw, 104px) 0;
  background: linear-gradient(200deg, var(--ink-900) 0%, var(--ink-950) 100%);
  color: var(--snow-300);
}

.page-faq .faq-help::before {
  content: "";
  position: absolute;
  top: -40%;
  left: -18%;
  width: min(720px, 88vw);
  height: min(720px, 88vw);
  border-radius: 50%;
  background: radial-gradient(circle at 42% 42%, rgba(255, 90, 31, .22), rgba(255, 90, 31, 0) 64%);
  pointer-events: none;
}

.page-faq .faq-help__inner {
  position: relative;
  z-index: 1;
}

.page-faq .faq-help__kicker {
  color: var(--sand-400);
  letter-spacing: .16em;
  text-transform: uppercase;
  font-weight: 600;
}

.page-faq .faq-help__body .section__title {
  margin-top: 14px;
  color: #fff;
}

.page-faq .faq-help__body h2 {
  margin-top: 14px;
  color: #fff;
  font-weight: 300;
}

.page-faq .faq-help__lead {
  margin-top: 20px;
  max-width: 68ch;
  color: var(--snow-300);
  font-size: 15.5px;
  line-height: 1.78;
}

.page-faq .faq-help__actions {
  margin-top: 30px;
  display: flex;
  flex-wrap: wrap;
  gap: 12px;
}

/* 小屏兜底 */
@media (max-width: 640px) {
  .page-faq .faq-hero::before {
    width: 88vw;
    height: 88vw;
    top: -12%;
    right: -22%;
  }

  .page-faq .faq-accordion .accordion__trigger {
    align-items: flex-start;
  }

  .page-faq .faq-accordion__label {
    font-size: 17px;
  }

  .page-faq .faq-accordion .accordion__index {
    font-size: 22px;
  }

  .page-faq .faq-substeps > li {
    grid-template-columns: 28px minmax(0, 1fr);
    gap: 12px;
  }

  .page-faq .faq-substeps__num {
    width: 28px;
    height: 28px;
    font-size: 12px;
  }

  .page-faq .faq-substeps > li::before {
    left: 13px;
    top: 34px;
  }

  .page-faq .faq-accordion__figure img {
    aspect-ratio: 4 / 3;
  }
}

@media (prefers-reduced-motion: reduce) {
  .page-faq *,
  .page-faq *::before,
  .page-faq *::after {
    transition-duration: .01ms !important;
    animation-duration: .01ms !important;
  }
}